- Information We Collect
We collect the following types of personal information to provide our motorcycle rental services and improve your experience:
- Personal Identification Information: We may collect your name, contact information, driver’s license information, and other identification details necessary for renting a motorcycle.
- Payment Information: We collect payment details for processing rental payments. However, we do not store full credit card numbers; these are securely processed by our payment partners.
- Location Information: We may collect your location data to facilitate pickup, drop-off, and navigation services during your rental period.
- Communication Information: We collect information from your communications with us, such as customer service inquiries and feedback.
- Usage and Technical Information: We may gather data about how you interact with our website and application, including IP addresses, device information, browser type, and operating system.
- How We Use Your Information
We use your personal information for various purposes, including:
- Rental Services: To facilitate the rental process, manage reservations, and provide customer support.
- Communication: To respond to your inquiries, send rental confirmations, updates, and promotional materials.
- Improvement: To enhance and personalize our services, including analyzing usage patterns and trends.
- Security: To protect against fraud, unauthorized access, and ensure the security of our services and users.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Disclosure of Your Information
We may share your personal information with:
- Service Providers: Third-party service providers who help us operate our business, including payment processors, customer support, and technology partners.
- Legal Obligations: When required by law, such as responding to legal requests, court orders, or government investigations.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
- With Your Consent: With your explicit consent, we may share information for marketing or other purposes.
- Your Choices
- Access and Correction: You can access and update your personal information through your account settings.
- Communication Preferences: You can opt out of promotional emails by following the instructions provided in the emails.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access and disclosure.
- Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about a child, please contact us.
- Contact Us